Got a new job! Excitement abounds! Can hardly wait to start the new adventure! And then the great adventure starts to feel like you have been cast in the reality show ALONE. Did you ask what their employee onboarding program was? You report to the location on your welcome email only to find out you need to be at a satellite office 20 minutes away. Once you arrive, you learn your manager is on vacation for the...
As people leaders we all do it. And we want to do it well. And for the most part we do … minus those moments when the insidious little biases lurking beneath the surface hijack our objective decision-making process. We can avoid those common candidate judgment errors. Job interviews are a crucial step in the hiring process. They allow us to assess candidates' skills, qualifications, and cultural fit. They...
In the realm of leadership, challenges are inevitable. And no challenges are more complex than the ones that involve the human capital of our business. Managing employee problems is an integral part of a leader's role. How we handle those issues can significantly impact the overall health and success of our team or company. Workplace investigations are one process available to leaders. While it is essential to...
Middle managers play a crucial role in our companies. They are the ones that bridge the gap between senior leadership and frontline employees. They are the glue that holds our teams together and ensures our company's success. However, a recent survey conducted by The Predictive Index studioID revealed some alarming trends about middle managers’ job satisfaction. It explored factors that affect their wellbeing...
When we think of a typical day running our business, a large part of our time is typically spent measuring, monitoring, and evaluating all sorts of data. We invest our time in these endeavors to understand how we are doing and what the factors are that impact company performance. And while we examine our company performance with intense rigor, we often fall short of this practice when it comes to our employee...
At no other time and within no other context has the power of "and" (compared to the limiting "or") been more relevant and impactful than in today’s workplaces. Beyond balancing often-conflicting business priorities, as leaders we also need to find our balance between accountability and empathy in order to effectively manage today’s workforce. Which poses the question, how ARE we leading in the...
In a world of work where the demands for delivering greater results faster have become somewhat routine, and change is a constant part of life, we often forget to press pause and have meaningful performance review conversations with our team members. While many of us accept (begrudgingly at times) the need to have year-end performance reviews, and we have come to terms that we may never get the time to engage in...
Research by the Institute for Corporate Productivity (i4cp) and the Center for Effective Organizations (CEO) has shown that a performance feedback culture positively impacts organizational financial success. To create that culture everyone within an organization, from the C-level down to line staff, needs to practice the science (and art) of feedback, which is not an easy feat. As we work toward...
Research by the Institute for Corporate Productivity (i4cp) and the Center for Effective Organizations (CEO) has shown that a performance feedback culture positively impacts organizational financial success. To create that culture everyone within an organization, from the C-level down to line staff, needs to practice the science (and art) of feedback, which is not an easy feat. As we work toward...
The talent economy has been in a state of constant flux. First, the workforce was thrust into a remote work environment. Then came the Great Resignation. Followed by the phase of Silent Quitting, and finally came the shift to the Silent Firing stage. You get the picture. After all these shifts and movements, we have finally come to focus and talk about what is really at the crux of the matter – employee...
