Streamline your HR management with our expert support.
Say goodbye to HR guesswork.

Our seasoned Human Resource professionals specialize in navigating the complexities of workplace dynamics. We ensure your managers and employees receive precise guidance on issues like uncivil behavior, bullying, harassment, discrimination, and performance feedback through our Ask HR Workplace Helpline.

The reality is workplace harassment often goes unaddressed.

Even with increased awareness from movements like #MeToo, only 30% of employees experiencing harassment take formal action. Our solution empowers your workforce by providing direct access to credentialed HR professionals.

Don’t let misinformation drive your workplace culture.

Equip your employees with accurate knowledge about discrimination, harassment, leave requirements, and overtime regulations. Our professionals go beyond basic training, offering tailored support that safeguards your business from potential liabilities.

Take proactive steps towards a healthy work environment.

Provide your employees access to HR professionals who understand employment laws and can also handle complaints, gather facts, and deliver actionable reports to management.

Ready to eliminate HR headaches? Contact us now for reliable, expert HR support.

Sexual harassment complaint form with pen, calculator and glasses on desk

No Complaints of Sexual Harassment ≠ Harassment Free Work Environment

All it takes to initiate a lawsuit or government investigation is one disgruntled employee!

The Ask HR Program includes:

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Ask HR Helpline

a dedicated phone number and email monitored and answered by a credentialed HR professional.

 

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Multiple communication methods

text message, email, phone calls, or video calls.

cards

Easily spread the word to employee

Wallet cards, E-cards and communication pieces for employee communication and distribution.

 

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Live Instructor-led Harassment & Discrimination Prevention Training

this training meets and exceeds state and municipal requirements for manager/supervisor and/or employees.

 

“Turnover can also be an indicator that there are challenges and issues in the workplace that are not being addressed.” – Christine Ippolito, SPHR, SHRM-SCP, Certified PI Practitioner:

DOWNLOAD: Fundamentals of Conducting Workplace Investigations

What benefits can you expect to see from the Ask HR Program?

Reduce liability and protect your business reputation

The Ask HR Program’s expert guidance, policy development, compliance support, employee relations guidance, and risk management strategies all contribute to creating a strong HR foundation for your business. By addressing these matters promptly and appropriately, you can prevent them from escalating and protect your business reputation.

Interpret employment policies accurately

By leveraging the Ask HR Program to accurately interpret employment policies, you can ensure compliance, promote consistency, resolve conflicts effectively, and enhance employee satisfaction. This ultimately leads to a more positive work environment and supports the overall success of your business.

Detailed actionable reports for management

With guidance from the Ask HR Program, Management can make data-driven decisions, identify areas for improvement, monitor compliance, evaluate performance, and allocate resources effectively. This ultimately leads to a more efficient and successful organization.

Prevent lawsuits and government investigations

Enrolling in the Ask HR Program will help you to ensure compliance, effectively review policies, maintain proper documentation, resolve disputes, and provide training, thereby significantly reducing the risk of lawsuits and government investigations. This not only protects your business from legal and financial harm but also fosters a positive and compliant work environment.

Here’s what some people recently had to say about training with Compass Workforce Solutions:

“Our SH training was excellent today. The Compass certified HR professionals were very knowledgeable and made the class interesting & informative. A++.”

Sherry L.

“Compass provided Sexual Harassment Training to our staff and managers. The training was well crafted and the instructors made the topic more interesting than expected. Highly recommend the Compass team to train. Will continue to partner with Compass on future work.”

Leslie T.

“Great Training Experience. Compass recently completed our annual Harassment in the Workplace training for the 4th time, and once again it was a smooth, professional, and very competent experience. The presenters were thorough and articulate, the presentation was clear and comprehensive and the overall experience was great. I recommend Compass to any organization that needs training assistance, or help with any other HR issues.”

Thomas M.

Frequently Asked Questions:

Is AskHR customizable to address the unique needs and challenges faced by my business, organization, or industry?

Yes, as part of our client onboarding process we engage in an interactive intake process to understand the organization’s, industry, operating locations, employee work locations, and company size. We also leverage your organization chart, employee handbook and employee benefits guide to allow the team to provide accurate information to employees on policies, procedures and benefits and points of contact or resources available to them.

How does AskHR ensure compliance with specific employment regulations?

AskHR is staffed with a team of credentialed HR professionals with an average of 15+ years of experience. Our team is trained by labor attorneys and averages over of 20+ training hours per year. The team also has access to employment regulation databases, libraries and HR tools and tool kits.

How does AskHR maintain confidentiality when handling sensitive employee concerns?

During our client onboarding process, escalation procedures and internal points of contact are identified for specific types of employee questions including, discrimination, harassment, bullying, leaves of absence and benefit or claim processing issues.

Does AskHR offer training programs specifically designed for leaders, managers, supervisors, and employees?

Our sexual harassment, discrimination and bullying prevention training is specifically designed with content targeted to an employee’s level in the organization and to the state specific requirements for the 7 states and 2 municipalities that required prevention training. We also have leadership, manager, and supervisor training available on conducting effective meetings, providing performance feedback, conducting legal job interviews to name a few.

How scalable is AskHR for a business or organization that might experience fluctuations in employee headcount or peak seasons?

AskHR is based on your monthly active employee headcount on a per employee per month basis and may be updated for the next month with 10 days advance notice.

Case Studies

AskHR Program HR professionals have been able to take internal employee complaints and get positive resolution for both the employee and management by addressing employee questions in a timely manner with clarity, empathy, and in partnership with the organization’s management team before employee complaints go to an outside regulator or plaintiff counsel.

UNPAID WAGES COMPLAINT

Resolved Internally
Resolved

An employee complaint that she was not properly paid for all hours worked including overtime by working with the employee and management to understand her concern, obtain records of hours worked and hours paid for time worked by creating a spreadsheet of the hours paid and worked for the employee that showed proper overtime calculations. This employee stated in her first call that she wanted to seek out a labor attorney as she did not have confidence in any explanation coming directly from her supervisor.

PAID LEAVE COMPLAINT

Resolved Internally
Resolved

An employee question about compensation for COVID-19 leave well after the leave event. The employee was provided incorrect information by a direct supervisor who did not know that the paid leave was extended in that state. AskHR worked with the employee’s supervisor, payroll records and internal leadership to fully understand the situation and recommend a solution to resolve the matter to the satisfaction of the employee and leadership.

WRONGFUL TERMINATION COMPLAINT

Resolved Internally
Resolved

An employee complaint about possible wrongful termination of employment by and prevented the employee from filing a claim with the state department of labor. Worked with management to get firsthand supervisor reason for termination along with video footage of the incident and provided an explanation to the terminated employee on the reason for their termination.

 

HARASSMENT AND DISCRIMINATION COMPLAINT

Management Alert
Resolved

A situation had the appearance of unlawful harassment and discrimination; Ask HR provided to management best practices for resolution and how to end the behavior.

Compass Workforce Solutions is excited to invite you to enroll in our Ask HR Program. Our combination of real world business experience and acumen spans employee selection, employee training, development, employee engagement and surveys, executive coaching, building high-performing teams and leadership development. We have trained 1000’s of employees on prevention of harassment and discrimination so they fully understand the behaviors, conversations, gestures and images that may be offensive in nature before they get themselves into a potentially unlawful situation with a co-worker. For more information, reach out to us!